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Effective Date: 1/5/24

Thank you for choosing Silque for your shipping needs. We are committed to providing a seamless shipping experience for our valued customers within the United States. Please take a moment to review our shipping policy below.

 

1. Shipping Destinations:

  • Silque currently ships exclusively within the United States.
  • We do not offer international shipping at this time.

 

2. Shipping Methods:

  • We offer a variety of shipping methods to suit your needs, including Standard Shipping, Express Shipping, and Same-Day Delivery (where available).
  • Shipping options and pricing will be presented during the checkout process. Please select your preferred method accordingly.

 

3. Order Processing:

  • Orders are typically processed within 2-3 business days from the date of purchase.
  • Orders placed on weekends or holidays will be processed on the next business day.

 

4. Shipping Timeframes:

  • Standard Shipping: Expected delivery within 7-14 business days.
  • Express Shipping: Expected delivery within 7 business days.
  • Same-Day Delivery: Available for select locations; delivery times may vary.

 

5. Tracking Orders:

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.

 

6. Shipping Costs:

  • Shipping costs are calculated based on the weight, size, and destination of your order.
  • Shipping fees will be displayed during the checkout process for your review before finalizing your purchase.

 

7. Delivery Issues:

  • In the rare event that your order is delayed, lost, or damaged during transit, please contact our Customer Support team at support@silqueme.com. We will work diligently to resolve any issues and ensure your satisfaction.

 

8. Changes to Shipping Policy:

     

  • Silqueme reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date of the updated policy.

 

By placing an order with Silque, you agree to abide by the terms and conditions outlined in this Shipping Policy.

If you have any questions or need further assistance regarding our shipping policy, please do not hesitate to contact our Customer Support team at support@silqueme.com.

Thank you for choosing Silque for your shipping needs. We appreciate your business.