At Silque, we present prices in US dollars to enhance our customers’ convenience. However, we acknowledge that our customer base spans the globe, encompassing individuals who use a variety of different currencies. When you make a purchase, your billing statement will display the precise amount in your own currency.
Currency Conversion Rates: The exchange rate employed for converting the US dollar price to your currency is determined by the financial institution responsible for issuing your credit or debit card. Consequently, we lack control over the exchange rate and cannot be held liable for any disparities stemming from fluctuations in this rate. It’s important to bear in mind that exchange rates can fluctuate frequently.
The Purchase Process: When you make a purchase through our website, the transaction is processed in US dollars. The amount reflected in your currency is contingent upon the exchange rate employed by your bank on the day of the transaction. The figure you observe at checkout, represented in your currency, serves as an estimate. The actual amount billed to your account may exhibit slight variations due to fluctuations in the exchange rate.
Billing Statement: Your billing statement will provide an exact depiction of the amount in your own currency, encompassing any pending charges on your account. If you harbor questions or concerns regarding the sum being charged, we recommend reaching out to your bank for further clarification.
Currency Exchange: We are cognizant of the complexities that can accompany currency exchange, and we endeavor to simplify the process as much as possible. Our website features a currency converter tool designed to aid you in estimating the cost of a purchase in your local currency. It is important to note that this tool provides an estimate, and slight discrepancies may arise in the exact amount charged to your account due to fluctuations in exchange rates.
Recap
In Conclusion: Comprehending the pricing dynamics when making online purchases is pivotal for a smooth and trouble-free shopping experience. While our website showcases prices in US dollars, your billing statement will accurately display the charged amount in your local currency, determined by your bank’s exchange rate. We, unfortunately, have no control over exchange rate fluctuations and cannot assume responsibility for any variations arising from such fluctuations. Nonetheless, we remain committed to simplifying and elucidating the process, with our customer support team ready to address any questions or concerns you may have. Feel free to reach out if you require assistance; we are here to help!
